Refund & Cancellation

How to cancel your membership and get your money back.

Cancelling

Cancel any time: go to the membership page and choose Manage or cancel membership. You won't be charged again, and your membership and badge stay active until the end of the period you already paid for. Deleting your account also cancels the membership right away.

Refunds

If you're not happy, ask for a full refund within 14 days of any payment, including renewals. No reason needed. After 14 days payments are not refunded, except where the law requires it.

How to ask

Payments are handled by Paddle.com, our merchant of record. Request a refund through the link in your Paddle receipt email, at paddle.net, or send us a message and we'll arrange it. Refunds go back to the original payment method, usually within 5–10 business days.

Last updated: 14 October 2026.